Shipping & Return Policy

Shipping Policy:

  • Estimated dispatch time: 3-4 days for most products.
  • Delivery time: 5-7 business days from dispatch via trusted courier partners like Delhivery, DTDC, Blue Dart.
  • We do not offer expedited services at this time, but will notify customers if we introduce it in the future.

Cancellation Policy:

  • Prepaid orders (domestic and international) cannot be canceled.
  • Postpaid orders can be canceled only while in processing status; cancellations are not allowed once the order is shipped.
  • For postpaid cancellations, contact us at info@shrishubhh.com via email.
  • Customers must review and accept the cancellation policy before purchasing.

Return & Exchange Policy:

  • Returns are accepted only for damaged, defective, or incorrect products.
  • We do not accept returns/exchanges unless a mistake was made on our part.
  • To initiate a return, contact our support team within 48 hours of receiving the product via email (info@shrishubhh.com) by sharing the image and video of the actual product received.
  • Once return approved our team will arrange a return pickup within 3 business days.
  • Ensure the product is in its original condition, unused, with all tags and packaging intact.
  • Capture a picture/video of the product while handing it over to the courier and get a return pickup receipt.
  • False or baseless complaints will not be eligible for return or replacement.

Refund Process & Timeline:

  • For Cash on Delivery (COD) orders, refunds will be processed to the customer’s bank account within 24-48 hours after return product delivered back to us.
  • Prepaid order refunds will be processed within 2 business days and may take 7-10 business days to reflect in your account.
  • If a refund is delayed beyond 15 days, customers are encouraged to raise a chargeback with their bank.
  • Non-refundable charges: COD fees and original shipping costs unless the error was on our part or the product was defective.

Return Shipment:

  • Return shipment will be arranged by Shri Shubhh and may take 10-12 days for delivery.
  • Once received, a quality check will be completed within 24-48 hours, and refunds will be processed in 15 days.

RTO (Return to Origin) Orders:

  • If COD orders are refused or undelivered, COD will not be available for future orders.
  • For prepaid orders, if refused or undelivered, the shipping cost will be deducted, and the refund will be issued via a coupon for future use.

Discount Offers Terms:

  • Discounts apply only during the promotion period and may not include certain categories or products.
  • If a product is unavailable, discounts will apply based on ordered quantity, not dispatched quantity.
  • If products are returned, discounts will be adjusted based on the number of accepted products, not the original quantity ordered.
  • Shri Shubhh reserves the right to change or stop discounts at any time without prior notice.

Jurisdiction:

  • Any disputes will be subject to the exclusive jurisdiction of courts and authorities in Mumbai.